Achieving Successful Multi-Country Customer Master rollout for Pharma
Anindya Mondal
Director- Data & Technology, Chryselys
Santu Sinha
Director- Data & Technology, Chryselys
September, 2024
Expanding Customer MDM to multiple countries presents significant challenges in terms of establishing a unified, consistent and accurate data management framework across diverse regions. The whitepaper will focus on both process and technology solutions to address key areas related to:
- Regulatory requirements including data privacy
- Data localization needs
- Integration to local as well as global systems
- Maintaining global data consistency and quality
- Scalability factor to further extend the solution
The whitepaper will also focus on some of the potential challenges we faced while managing master data across countries & regions and the solutions we considered.
Bringing visibility related to Master Data quality and Master Data change requests across products
This whitepaper will detail out an approach to provide insight of data quality within MDM as well as through data journey from source to the consuming systems. The insight as well as alert mechanism will ensure we manage DQ issues proactively and provide faster solutions to affiliates. The whitepaper will also probe into the issues of traceability and visibility of any Data Change Requests (DCR) raised by users and provide insights through a user-friendly process.
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